Frequently Asked Questions
What types of apparel does AristoWear offer?
AristoWear specializes in a vibrant collection of trendy apparel that combines retro aesthetics with modern street style. Our offerings include standout pieces such as mesh tops and graffiti tank tops, designed to emphasize bold prints and innovative fabrics.
What is the return policy for items purchased from AristoWear?
Customers have 30 calendar days to return an item from the date of receipt. To be eligible for a refund, the item must be unused, in the same condition as received, and in its original packaging. Refunds will be processed after the returned item has been inspected.
How long does shipping take for orders placed with AristoWear?
Orders typically ship within 1-2 business days after payment is received. We offer free shipping within the United Kingdom, with delivery expected within 4-5 business days. However, shipping times may vary due to factors such as weather conditions or carrier delays.
Can I track my order after it has been shipped?
Yes, once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number. This allows you to monitor the status of your shipment and estimated delivery date.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service team at support@aristowear.shop as soon as possible. We will provide instructions on how to resolve the issue, including potential returns or exchanges.
Does AristoWear offer international shipping?
Currently, AristoWear only ships within the United Kingdom. We do not offer international shipping at this time, but we may expand our shipping coverage in the future.
What payment methods are accepted at AristoWear?
AristoWear accepts various payment methods, including major credit cards and other secure payment options available during the checkout process. Please ensure that your payment information is accurate to avoid any processing issues.
How can I contact AristoWear for further inquiries?
For any inquiries, assistance, or feedback, you can reach us via email at support@aristowear.shop or by phone at +44 7475 677962. Our customer service team is available to assist you during business hours.